People & Culture Manager
Reports to: COO
Start Date: Immediately
DoSomething.org is a movement to create the most socially active generation in history. We are a non-profit that has the stability of a 25-year-old organization, but we look, feel, and operate like a tech-forward startup.
Overview of the Role
We are looking for an experienced People & Culture Manager. This is a foundational role that will help maintain and evolve the organizational culture and employee engagement function in our organization. The People & Culture Manager will own a broad range of initiatives, ranging from key Diversity, Equity and Inclusion (DEI) initiatives and HR functions like legal compliance and benefits to managing our employee lifecycle and being the steward of our culture. The ideal candidate will have at least 4-6 years of experience working in a People & Culture/HR function and is proactive, energetic, organized and has stellar people skills. The role joins a team of highly‑motivated, hands-on, multitasking doers. This is not a traditional, ‘big‑company’ HR role.
Specific responsibilities will include but are not limited to:
Employee Lifecycle Management
- Own employee on and offboarding, both in strategy and execution.
- Identify and handle employee relations issues quickly and decisively; exercise strong judgment and discretion and partner with other stakeholders as appropriate.
- Coach managers on standard methodologies including employee career development and leveling, performance management and compensation.
- Coordinate the performance review process for the organization.
- Manage and review employee engagement surveys to gain insight and identify opportunities for the organization.
- Manage internal education programs, from sexual harassment training to unconscious bias workshops.
- Initiate, implement, and monitor all aspects of our Internship Program from recruitment and orientation to intern events and exit surveys.
- Manage our DEI strategy, determine priorities, initiatives, and timelines, aligning DEI objectives with our talent programs and processes.
- Facilitate discussions, trainings and learning opportunities around DEI for specific functional teams and the company as a whole.
- Collaborate with our Talent Acquisition function in growing the diversity of our pipeline with long-term sourcing and networking.
- Lead various analyses and examine our employee lifecycle through the lens of DEI with the goal of continuous improvement of our internal organizational practices and management.
- Identify and rollout all-staff initiatives, activities, and experiences that contribute to the culture of the organization.
- Manage staff appreciation initiatives and ensure we are celebrating the contributions and life events of our team.
- Manage and plan multiple annual staff events like our Staff Retreat, summer outings, etc.
HR & Benefits
- Oversee the enrollment, tracking and reporting of employee benefits, own and manage external vendor relationships.
- Operate as the point person for staff by answering day-to-day employee questions (benefits, PEO, regulations, etc.)
- Own and manage internal policies, processes (leave programs, compliance policies, etc) and update the employee handbook.
- Oversee legal compliance at a federal, state, and local level, from interpreting legislation and making internal recommendations to driving their implementation.
- Maintain HR documentation, records and HRIS systems, including processing onboarding and offboarding paperwork, recording changes in job classifications, raises, etc.
- Manage all employee leaves (i.e. FMLA and parental leave), worker’s compensation claims, and unemployment claims.
- You are a culture-builder. You understand the importance of maintaining a healthy and stimulating culture to propel people to do their best work, every day.
- You have experience leading DEI programs and playing a consultative and facilitator role for internal teams and employee groups.
- You are an excellent communicator. You can communicate complex concepts clearly and concisely. You are an astute listener. You are great at giving productive feedback to coworkers.
- You are a high-energy, people-person. You can cultivate strong relationships with all types of people.
- You are service-oriented. You understand that people are the core of who we are and place a premium on customer service.
- You are highly organized. You know how to manage multiple projects and prioritize appropriately and can succeed in a fast-paced, collaborative, and deadline-driven environment.
- You are skilled at conflict resolution and have the ability to identify the nature of conflicts and assist the parties involved in finding a workable, fair resolution.
- You operate with urgency and efficiency. You are a problem solver and a doer; no task is too small for you.
- 4-6 years of direct experience.
- Professional in Human Resources (PHR) or SHRM Certified Professional (SHRM-SCP) certification.
- Experience managing diversity, equity, and inclusion initiatives, bringing a deep commitment to advancing these values.
- Experience working with organizational leaders to set a vision around organizational culture, talent and engagement activities.
- Experience in the people operations and human resources functions, including experience with HRIS systems, employee lifecycle management, legal compliance, company policy development, and benefits management.
- Knowledge of HR standards, laws, and best practices to ensure organizational compliance.
- Proficient using Slack, Google Suite (Gmail, Calendar, Drive, Sheets, Docs, etc.)
Select Perks and Benefits
- 3 weeks' vacation plus the week between Christmas and New Year’s (and Summer Fridays from Memorial Day to Labor Day -- office closes at 1:30), fun office environment, a spot on our summer kickball team, and occasional brownie bake-offs. Plus, you don’t have to come to work on your birthday.
- 100% medical and dental premiums covered for employees. Yes, you read that right.
- DoSomething is an equal opportunity employer.
Please, no calls.
DoSomething.org and DoSomething Strategic (“we”, “us”) are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information on candidates, and how we keep it secure.
Who are we?
- DoSomething.org is one of the largest organizations in the world focused on young people and social change. DoSomething Strategic is the consulting arm of DoSomething.org. Our 6 million+ members take action, online and offline, to better their communities by participating in one of our 250+ cause campaigns.
How and why we collect data from you.
- We collect and retain data that is included in your job application. This includes your full name, contact information, and any personal information disclosed in your resume, cover letter, and other supplemental application materials.
- Data is collected for evaluation criteria when seeking employment at DoSomething
- We will only use your data for what was originally intended -- for purposes of seeking and gaining employment at DoSomething. Your data will not be “recycled” for marketing emails or to sell to third parties.
How long do we retain this data?
- DoSomething will retain candidate profiles for 3 years.
- Annually on August 1, candidate profiles from 3+ years prior will be entirely deleted from our system.
Is your data secure?
- JazzHR maintains secure job board pages. Job boards will default to HTTPS. Additionally, if we were to terminate our contract with JazzHR our candidate data is deleted from JazzHR’s systems in accordance with JazzHR’s Terms of Service.